Question 1

What is a deed poll?

Accepted Answer

A deed poll is a legal document that proves you have changed your name. In the UK it is the standard way to officially adopt a new name and is accepted by all government departments and organisations.

Question 2

Is an unenrolled deed poll legal?

Accepted Answer

Yes. An unenrolled deed poll is just as legally valid as an enrolled one and is what most people use. It is accepted by HMRC, the DVLA, the Passport Office, all UK banks and employers.

Question 3

How long does it take?

Accepted Answer

Filling in the form takes around 2 minutes. Digital orders are issued instantly. Print orders placed before 12pm are dispatched the same day by Royal Mail 1st Class.

Question 4

Can I change my child's name?

Accepted Answer

Yes — provided everyone with parental responsibility for the child consents. Our form has a dedicated child name change option that captures the right information.

Question 5

Do I need a solicitor?

Accepted Answer

No. You do not need a solicitor to change your name. The deed poll is signed by you and two witnesses, and it is legally binding from the moment it is signed.

Question 6

Who needs to witness my deed poll?

Accepted Answer

Two adult witnesses who are not related to you and not living at the same address. They need to be present when you sign, and they will sign the document too.

Question 7

Will the Passport Office accept it?

Accepted Answer

Yes. HM Passport Office accepts unenrolled deed polls and we draft ours using standard UK legal wording specifically so they are accepted everywhere.

Question 8

Can I get a refund?

Accepted Answer

Because the deed poll is generated and delivered instantly, refunds are not available once the document has been issued. If you have any issues with your order please get in touch and we will help.

Question 9

What if I lose my deed poll?

Accepted Answer

We store a digital copy securely for the lifetime of the service. You can request a replacement at any time — no need to buy a new one.

Question 10

Is my information secure?

Accepted Answer

Yes. We are ICO registered and only collect the information needed to draft your deed poll. Payments are handled securely and your card details never touch our servers.

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